How's My Driving Fleet Systems Safety Call Center
Consistently performing Quality of Service
Our 24-hour Safety Call Center is located in North America and is equipped to take calls immediately upon a motorist's call-in.
Our Safety Operators are multilingual and professionally trained to defuse motorists' anger and then document their observations of the incident.
All calls are recorded live.
These calls are reviewed and verified by a trained Safety Specialist to eliminate false reports.
All Observation Reports are recorded, verified by the Safety Manager, and then forwarded to our clients' designated authorized personnel within minutes via the method selected by our clients. Our system will continuously send the report until we receive an acknowledgment receipt of the observation report.
Fleetwatch Systems recognizes the importance of representing your organization; therefore, expect nothing less than professional conduct from the leading Driver & Fleet Monitoring Risk Management Program
- FleetWatch™ Safety Call Center

- 87% of all calls are picked up on the first ring
- 93% of calls responded to without being placed on hold!



























